Please note the following, specific to returning VSA pieces:
- VSA pieces can be returned or exchanged up to 15 days after the date of purchase.
- Shipping fees for exchanged or returned items will be at the cost of the customer.
- Upon receipt of the returned item, VSA will process a refund back to the card used for the original purchase. Please allow 3-5 business days for the refund to post to your account.
- All sale or reduced-price items are a FINAL SALE. No returns or refunds.
- To return an item that was purchased through our website, please use the order number and complete the form below for a return authorization number. Items returned without a return authorization number will not be processed.
- VSA Designs is not responsible for items that are lost, stolen or damaged in transit.
- Once a return authorization number is issued, merchandise should be shipped to:
VSA Designs, Inc.
Attn: Website Return
541 S. Guadalupe St.
Santa Fe, NM 87501
- Please allow 2 business days after your return is confirmed for the refund to be processed.
- Once the refund is submitted, a confirmation email will be sent to the email address associated with the original order (unless otherwise specified).
- Refunds are issued for the product cost only in the original form of payment with any return shipping fees deducted (if provided return label was used).
- Original shipping costs are non-refundable.
- Please allow 3-5 business days for the refund to post to your account.